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Cancellation and refunds

Last updated: 12 October 2026

Plans change, and we understand that. Here's what happens if you need to cancel or move your trip. The earlier you tell us, the more we can get back for you.

The short version
  • Cancel 30 days or more before your trip and you get your full advance back.
  • Cancel 15 to 29 days before and you get half of it back. Less than 15 days before, there's no refund.
  • If we cancel, or a closure stops the trip before it starts, you choose a full refund or new dates.

If you cancel

This is about your 30% advance, the only money paid before the trip starts.

30 days or more beforeYour full advance back.
15 to 29 days beforeHalf of your advance back.
Less than 15 days beforeNo refund of the advance, because stays and cars are already held for you.

One exception: if you asked us to book a safari, permit or ticket that can't be refunded, that part can't come back to you. We always tell you before we book anything like that.

Moving your dates instead

If you'd rather move your trip than cancel it, ask us. We'll try to find new dates that work, depending on what the stays have free, and tell you about any change in cost before anything is fixed.

If we cancel, or the trip can't go ahead

Sometimes a road closes after a landslide, the forest department shuts a park, or an official order stops travel. If that stops your trip before it starts, you choose between:

  • a full refund of everything you've paid, or
  • new dates, with your payments carried over.

If it happens during the trip, we change the route to the best option open that day. If days are lost, we refund what we can get back from stays and services for those days.

Leaving a trip early

If you decide to end the trip early, unused days aren't refunded. We'll still ask your stays for anything they can give back and pass it on to you.

Safaris, permits and tickets

Forest safaris, entry tickets and permits follow the forest department's own rules, and many can't be refunded once booked. We'll always tell you before booking anything that can't be refunded.

How to cancel, and when you get your money

  • Send us a WhatsApp or an email. The day we get your message is the day we count from.
  • Refunds go back to the same UPI ID or bank account you paid from. We send them as soon as we can and tell you on WhatsApp when it's done.

Something not clear?

Ask us on WhatsApp or give us a call. We reply within 1 to 2 hours.

Chat on WhatsApp Call +91 99320 32214